Customer Support Request - Serial Number Request

Please fill out the form below to request Serial Number/Product key for Thomson Reuters ResearchSoft products: EndNote, Reference Manager & ProCite.

All requests that involve Site or Volume licenses Serial Number requests should be sent to or call 1-800-722-1227.

Please note that product, purchase information and proof of purchase is required to process your request.

* Required fields

Request Type *
Salutation *
Personal/First (and Middle) Name *
Surname/Family/Last Name *
Company *
Email *
Phone *
Country *
Product Name *
Product Format *
Serial Number  
Product Key  
Product Purchased Location  
Method of Payment  
Do you have proof of payment?  
Account number  
Invoice Number  
Invoice Date  
Format: mm/dd/yyyy
Order/Reference number  
Additional Comments *