Customer Support Request - Return Material Authorization

 

All requests that involve Site or Volume licenses requests should be sent to rs.sales@thomson.com or call 1-800-722-1227.

Please note that we accept Return Material Authorization requests within 30 days of product purchase date, proof of purchase is required to process your request.
We require a complete street address, telephone number and customer e-mail address. PO BOX ADDRESSES ARE NOT ACCEPTED.

* Required fields

Reason for Return *
Action Requested *
Salutation *
Personal/First (and Middle) Name *
Surname/Family/Last Name *
Company *
Email *
Phone *
Country *
Product Name *
Product Format *
Edition  
Version  
Serial Number  
Product Key  
Account number  
Invoice Number  
Invoice Date/Date of Purchase  
Format: mm/dd/yyyy
Order/Reference number  
Product Purchased Location *
Method of Payment *
Credit Card Type  
Name on Credit Card  
Do you have proof of payment?  
Additional Comments *